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Message "System Problem Found" Appears on Your MobiGo ® Screen
Step 1
System Problem Found

If you get the error message "System Problem Found", please connect your MobiGo ® to Learning Lodge to resolve the problem.

Step 2
USB cable to connect your MobiGo

Use the USB cable to connect your MobiGo ® to the computer. To connect the MobiGo ® , first open the USB door cover on the bottom of the unit, and insert the small end of the USB cable.

Step 3
computer's USB port

Connect the other end of the cable to your computer's USB port.

Step 4
Learning Lodge

Make sure that your computer is connected to the internet, and turn the MobiGo ® on. Learning Lodge will automatically launch.

Step 5
download an update to the MobiGo® firmware

Learning Lodge will automatically begin to download an update to the MobiGo ® firmware. Do not disconnect the MobiGo ® while the update is downloading.

Step 6
Firmware updating

Once the download is finished, disconnect the MobiGo ® . The console will restart, and you'll see the message "Firmware updating" on the MobiGo ® screen. Do not turn the power off while the firmware is updating.

Step 7
MobiGo® 2 restart

When the update is complete, the system will restart. Your MobiGo ® should now be working again.