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How do I register my KidiBuzz?

Follow the steps below to register your KidiBuzz.

Note: Wi-Fi is required for registration. Please make sure you are connected to a Wi-Fi network before attempting to register the device.

Getting Started

In some cases you will need to update your system's software before you can register. If this is the case for your device, follow the instructions on screen to update your system. If you need help, see the tutorial "What do I do if my KidiBuzz™ requires an update before registration?"

Once the update is done, enter Parent Settings by touching the avatar in the upper left corner of your child's Home screen and then touching the Parents icon.

A prompt will appear asking you to register your device. Touch "Register" to begin.

*If you already have a Learning Lodge® account, tap "Sign In", and go to the section titled "Signing In to an Existing Learning Lodge® Account" to continue this tutorial.

*If you are creating a new Learning Lodge® account, tap "Create Account" and continue below with the section titled "Creating a New Learning Lodge® Account".

Signing In to an Existing Learning Lodge® Account

First, confirm that you are over 18 and that you accept the Terms and Conditions. Then touch "Continue".

Enter your Learning Lodge® email address and password and touch "Sign In".

If you can't remember your password, touch "Forgot your password?" and enter your email address on the next page.

Type the characters you see in the image into the text box below it. Tap the "Continue" button when you're done to reset your password. Then check your email for a message with further instructions.

Once you're able to sign in to your account, you'll be asked to provide some information about who will be using the KidiBuzz. Skip down to the section titled "Creating a Child Profile" to continue.

Creating a New Learning Lodge® Account

First, confirm that you are over 18 and that you accept the Terms and Conditions. Then touch "Continue".

Fill in the information on the form.

When you get to the Security Check section, type the characters you see in the image into the text box below it.

If it's hard to read the characters, tap the reload icon to load a new picture. Or tap the speaker icon to read the characters out loud.

When you're done filling out the form, touch "Submit".

A pop-up will appear to let you know to check your email. Touch "Continue".

Check your email for a message from VTech.

Read the email and note the 6-digit Email Registration Code.

Return to the registration process on your KidiBuzz and enter the Email Registration Code to verify your email address.

Creating a Child Profile

Now that you've either created a new account or signed in to an existing account, it's time to create a profile for the child who will be using your KidiBuzz. Enter the requested information and touch "Next" when you're done.

Unlocking KidiConnect on Your Child's Device

With KidiConnect, kids can use their KidiBuzz to send messages to a parent-approved list of contacts.

You have to unlock KidiConnect on your child's device first. Scroll to the bottom of the page and tap the checkbox to confirm that you agree to the Terms and Conditions. Then touch "Continue."

Because of a federal law known as the Children's Online Privacy Protection Act (COPPA), we must obtain verifiable parental consent before we can allow your child to use the KidiConnect service.

First, read the details about VTech's policies with regards to your child's personal information. Then, touch "I Agree" to give your consent.

Next, we must verify that the consent you're providing is being given by an adult (also a requirement of COPPA) by processing a $0.50 charge to your credit card.

Input your credit card information and touch "Pay Now". (We will not store your credit card information.)

A screen will appear to confirm that your credit card payment has been processed.

KidiConnect is now unlocked on your child's device.

You still need to install the KidiConnect app on a mobile device so you can finish setting up profiles for yourself and your child, manage your child's contacts, and communicate with your child. For help setting up the KidiConnect app, see the tutorial "How do I set up KidiConnect on a smartphone or tablet?"

You've now completed registration!

Touch "Exit" to return to the desktop and begin using your device.