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What to Do If Your InnoTab MAX Requires an Update Before Registration
Introduction

If you see the screen below when trying to register your InnoTab® MAX, the tablet must be updated before you can register. Touch "Proceed" to get started and follow the steps below to update your InnoTab® MAX firmware.



InnoTab Max Requires on Update screen capture


Step 1 – Set a Parental Controls Passcode

Press the Home button on your tablet. You will be asked to set a Parental Controls passcode on the next screen.



Home button on your tablet screen capture



Enter a four digit number to use as your passcode. Enter the number again to confirm it's correct, and the passcode will be set.



Enter New Passcode screen capture


Step 2 – Download the Latest Firmware

Once the passcode is set, you'll return to the lock screen. You may notice a temporary profile called "NoName" has been created. This temporary profile is required to unlock Parental Controls. It will disappear after you finish the firmware update.



Drag the Parental Controls icon to the circle to enter Parental Controls.



Parental Controls screen capture



Select "Tablet Settings" from the Parental Controls desktop.



Tablet Settings from the Parental Controls desktop



Then, select "Firmware Update".



Firmware Update on Settings menu



InnoTab MAX will check if there is a newer version of the firmware available and prompt you to download it once it's found. Touch "Yes" to continue.



Firmware update confirmation



Wait for the firmware to finish downloading.



Downloading firmware screen capture


Step 3 – Install the Firmware

A pop-up will appear to let you know when the download is complete. Touch "Install" to begin installation.



The screen will go black several times during the firmware update. Please wait for the update to finish completely. Do not turn off the tablet or disconnect the power source during the firmware installation. Doing so may damage your tablet and make it unusable.



Eventually, the tablet will restart, and the apps will update. When the tablet returns to the lock screen, the update is finished.



Firmware installation in progress screen capture



Your InnoTab® MAX is now ready for registration! The next time you see the registration prompt appear on the lock screen, select "Register Now" to start the registration process.



registration prompt screen capture