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Contact Us - Online Store Support Form

Recognizing the ongoing and increased uncertainty with the Coronavirus around the world, we have temporarily suspended our phone representative services. Our email support team is here to assist you with your VTech products. To contact our Customer Support Team, please complete the Support Request Form.
Please allow 24 to 48 hours for response.

Support Form

Welcome to Customer Support. Please use this form to contact us regarding your VTech learning toys. You can also check out our FAQ section for answers to commonly asked questions.

(*) Indicates required field.


If you do not see a response from us within 2 business days, please check your spam folder.

You may also contact us by telephone at 1-800-521-2010

For Canadian customers, please call 1-877-352-8697