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In All Products
In InnoTab 2S
In InnoTab 2
In MobiGo 2
In Switch & Go Dinos
In Infant Learning
In Preschool Learning
In Kidiminiz
In V.Reader
Category
InnoTab 2S
InnoTab 2
MobiGo 2
Switch & Go Dinos
Infant Learning
Preschool Learning
Kidiminiz
V.Reader
Age
Birth - 12 Months
12 - 24 months
2 - 3 Years
3 - 5 Years
5 - 8 Years
Character
Chuggington
Dinosaur Train
Disney Brave
Disney Fairies
Disney Handy Manny
Disney Jake & the Neverland Pirates
Disney Little Einsteins
Disney Minnie
Disney Pixar Cars
Disney Pixar Finding Nemo
Disney Pixar Toy Story
Disney Princesses
Disney Tangled
Disney The Lion King
Dora the Explorer
Elmo & Sesame Street
Hello Kitty
Kung Fu Panda
Madagascar
Mickey Mouse Clubhouse
Sponge Bob Square Pants
Team Umizoomi
Thomas & Friends
Toy Type
Accessories
Activity Centers & Tables
Ball Play Toys
Bath Toys
Creativity Toys
Crib Toys / Mobiles / Soothers
Digital Cameras
Downloadable Apps
Gyms, Walkers & Ride-ons
Handheld Learning Toys
Learning Laptops
Learning Tablets
Music & Instruments
Pets & Pals
Playsets
Plush
Pre-Reading / Reading Toys
Push, Pull & Roll Toys
Rattles & Teether Toys
Role Play Toys
Software
Stacking & Sorting Toys
Take-Along Toys
Vehicles
Writing Toys
Price
$25 or less
$25 to $50
$50 to $75
$75 or more
Special Offers
Gift Sets
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Club VTech
VTech University
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Customer Support
Downloads
Frequently Asked Questions
Try searching our FAQ's for answers!
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Learning Lodge Navigator
Free Downloads
Product Info
Maintenance
General
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Product Name:
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Free Downloads
1
What are Free Downloads?
2
How to get V.Coins?
3
How to use V.Coins to buy download titles?
4
How can I get more downloads once I’ve used all my Free Downloads?
5
How can I get help if I want to know more about V.Coins?
6
What are V.Coins?
General
1
Do you have a toll free number?
2
Do you ship outside of the United States?
3
How can my children become "toy testers" for your products?
4
How can my child become a model for your products?
5
I would like information on the purchase of VTech stock.
6
How can I get a current VTech annual report?
7
Do you design or manufacture products for children with special needs?
8
I have a great idea for a new toy or for a way to improve one of VTech's toys. Can I send you my idea?
Learning Lodge Navigator
1
How can I select my child’s name so that it can be heard on their ABC Learning Classroom?
2
What downloadable content can I get on the Learning Lodge Navigator?
3
I have already downloaded the Learning Lodge Navigator for one toy and recently bought another VTech toy. My new toy is not recognized. Why not?
4
I registered my VTech toy but didn’t receive any V.Coins. Why not?
5
What do I need to download free e-books to my V.Reader?
6
What kind of SD memory cards does the V.Reader support?
7
What do I need to download free games to my MobiGo?
8
What do I do if my child’s name doesn’t transfer to their Tote & Go Laptop?
9
How do I transfer JPEG photos to the InnoTab?
10
How do I transfer MP3 music files to the InnoTab?
11
How do I transfer MJPEG videos to the InnoTab?
12
What is the recommended SD card size for InnoTab downloads?
13
The Learning Lodge is telling me to install or update my flash Player even though I have it set it on my Web browser.
14
How do I download and set up the Learning Lodge Navigator?
15
What are the system requirements for the Learning Lodge Navigator?
16
I am trying to log into my Learning Lodge Navigator account, but it says my log-in is incorrect.
17
I am trying to create a new Learning Lodge Navigator account, but the "OK" button on the account creation form isn't working.
18
How do I reset my Learning Lodge Navigator account password?
19
What if I can't remember my Learning Lodge Navigator log-in email address?
20
What kind of SD memory cards does the V.Reader support?
21
Where is the SD card slot on my V.Reader?
22
If I use my camera’s SD card, will the V.Reader erase my pictures?
23
What are V.Coins?
24
How can I obtain more V.Coins?
25
Why do I have to pay for some e-books, learning apps, and games when I still have unused V.Coins?
26
I registered my V.Reader but didn’t receive any V.Coins. Why not?
27
After downloading the e-books to my V.Reader, where can I find them?
28
I downloaded my e-books for my V.Reader, but I don't see them in the Backpack Menu.
29
How do I check the version of my V.Reader Plug-in?
30
What is the Learning Lodge Navigator?
31
I put the SD card into my V.Reader, but the program says it can’t find one.
32
I keep getting a "Network Congestion" error. What should I do?
33
I can't get past registration when setting up the Learning Lodge Navigator. I keep getting "Error 301"!
34
When I try to transfer a book to the V.Reader, it says there is an error transferring my files.
35
What does the File Manager function for V.Reader do?
36
How do I download free games to my MobiGo?
37
I can’t find the free downloadable games that I’m supposed to get with my MobiGo. Where are they?
38
I downloaded some games, but I can’t find them on the MobiGo. Where are they?
39
When I turn off my MobiGo, all of my downloaded games disappear. What’s wrong?
40
I registered my MobiGo, but I couldn’t receive the free downloadable games . Why not?
41
How can I select my child’s name so that it can be heard on their ABC Learning Classroom?
42
What happens if I can't find my child's name for the ABC Learning Classroom from your list?
43
How can I further personalize my child’s ABC Learning Classroom?
44
How do I select my child’s name to be shown on their Tote & Go Laptop?
45
How can I further personalize my child’s Tote & Go Laptop?
46
What if I have to replace the computer or toy that has all of my downloaded content?
47
Can my downloaded content be used on more than one toy at the same time?
48
When I go to the Learning Lodge Download Center, the "Add to Cart" button is dimmed out.
49
My child's play record isn't uploading to the Progress Log in the Learning Lodge Navigator.
50
Is there any way to reset the Progress Log data in the Learning Lodge Navigator?
51
How do I contact VTech Customer Support?
52
I’m trying to set up a new Learning Lodge Navigator account, but it tells me my device is not connected.
53
I can’t find the free e-books, games, or learning apps that are supposed to be available online. Where are they?
Maintenance
1
What type of adaptor is compatible with my child’s VTech toys?
2
What types of batteries are recommended for use in VTech toys?
3
My VTech product no longer works. How can I get it repaired?
4
I have a ClassMaster Notebook, and I did not receive an instruction manual with it.
5
How do I remove the legs from Smarty's Workshop?
6
How can I get support for my VTech cordless phone?
Product Info
1
Does the InnoTabR 2 come with a video / audio converter software?
2
Can you send me a catalog?
3
Do VTech toys meet safety requirements?
4
I lost a part for my product. Can I order a replacement part from you?
5
Can you help me find a product that is not shown on your website?
6
I have lost the instruction manual for my product. How can I replace it?
7
None of the retailers in my area carry the VTech product that I am looking for. Can I purchase directly from you?
8
Are gift boxes available for my new VTech product?
9
Can you send me some coupons for VTech products?
10
Do you offer coupons or product discounts for families with multiple births?