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Recognizing the ongoing and increased uncertainty with the Coronavirus around the world, we have temporarily suspended our phone representative services. Our email support team is here to assist you with your VTech products. To contact our Customer Support Team, please complete the Support Request Form.
Please allow 24 to 48 hours for response.

For U.S. customers: If you need to replace any parts for your VTech products, you can order them right here through the VTech Kids site. Enter characters in the text field below and then click the button to search products beginning with those characters.

To order the part you need, click on the orange "Order" button. Please note there is a charge for the replacement parts, and there will be a shipping charge.

For customers in Canada: Please contact our Canada Customer Service Department at 1-877-352-8697

Select a letter below to display products beginning with that letter.

Go! Go! Smart Animals® - Forest Adventure Playset™
Go! Go! Smart Animals® - Tree House Hideaway Playset™
Go! Go! Smart Friends - Busy Sounds Discovery Home
Go! Go! Smart Friends - Spin-Around Sounds Carnival
Go! Go! Smart Friends® Enchanted Princess Palace™
Go! Go! Smart Wheels - Airport Playset
Go! Go! Smart Wheels - Police Station Playset
Go! Go! Smart Wheels - Tractor & Trailer
Go! Go! Smart Wheels - Ultimate Amazement Park Playset
Go! Go! Smart Wheels Carry-All Cargo Train
Go! Go! Smart Wheels Construction Playset
Go! Go! Smart Wheels Convertible & Camper
Go! Go! Smart Wheels Helicopter
Go! Go! Smart Wheels Spinning Spiral Tower Playset
Go! Go! Smart Wheels Train Station Playset
Go! Go! Smart Wheels Ultimate RC Speedway
Go! Go! Smart Wheels® Ambulance
Go! Go! Smart Wheels® Race Car I
Go! Go! Smart Wheels® Tow Truck
Grow & Discover Music Studio
Grow & Discover Tree House