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Recognizing the ongoing and increased uncertainty with the Coronavirus around the world, we have temporarily suspended our phone representative services. Our email support team is here to assist you with your VTech products. To contact our Customer Support Team, please complete the Support Request Form.
Please allow 24 to 48 hours for response.

For U.S. customers: If you need to replace any parts for your VTech products, you can order them right here through the VTech Kids site. Enter characters in the text field below and then click the button to search products beginning with those characters.

To order the part you need, click on the orange "Order" button. Please note there is a charge for the replacement parts, and there will be a shipping charge.

For customers in Canada: Please contact our Canada Customer Service Department at 1-877-352-8697



Select a letter below to display products beginning with that letter.




Care & Learn Teddy
Chilly Bug Teether™
Chomp & Count Dino™
Chuggin' Tunes Boat™
Cogsley
Count & Dive Penguins™
Count & Learn Alphabet Bus™
Count & Learn School Bus
Count & Roll Tree
Count with Me Hippo
Counting Fun Elephant
Crazy Legs Learning Bugs™
Crystal Sounds DECT Digital Monitor
Cyber Spy Notebook