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FAQ
The following frequently asked questions address some of the most common questions we receive regarding VTech, product information, and toy maintenance and troubleshooting. If you do not find the answer you are searching for, please feel free to contact us.
Do you have a toll-free number?
Do you ship outside of the United States?
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How can my children become "toy testers" for your products?
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How can my child become a model for your products?
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I would like information on the purchase of VTech stock.
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How can I get a current VTech annual report?
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Do you design or manufacture products for children with special needs?
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I have a great idea for a new toy or for a way to improve one of VTech's toys. Can I send you my idea?
Can you send me a catalog?
Do VTech toys meet safety requirements?
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I lost a part for my product. Can I order a replacement part from you?
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Can you help me find a product that is not shown on your website?
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I have lost the instruction manual for my product. How can I replace it?
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None of the retailers in my area carry the VTech product that I am looking for. Can I purchase directly from you?
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Are gift boxes available for my new VTech product?
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Can you send me some coupons for VTech products?
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Do you offer coupons or product discounts for families with multiple births?
Why don't you recommend using rechargeable batteries in VTech products?
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My VTech product no longer works. How can I get it repaired?
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I have a ClassMaster Notebook, and I did not receive an instruction manual with it.
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How do I remove the legs from Smarty's Workshop?
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How can I get support for my VTech cordless phone?
VTech Product Information:
Maintenance And Troubleshooting:
