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FAQ

FAQ
Question
I am trying to create a new Learning Lodge account, but the "OK" button on the account creation form isn't working.
Answer
If the “OK” button on the account creation form is not working, it could be due to your Flash Player not being properly set up on your computer. Please note the Learning Lodge requires a WebKit based version of Flash Player that is different from versions for Internet Explorer or Firefox. You may need to install it again even if you’ve already installed it for these browsers.

Under normal circumstances, when you launch the Learning Lodge, you will be prompted to install the latest Flash Player if it wasn’t installed already. If this does not happen, please visit Adobe’s knowledge base (http://kb2.adobe.com/cps/141/tn_14157.html) and follow the instructions provided to uninstall your Flash Player.

After you’ve uninstalled your Flash Player, launch the Learning Lodge again and follow the on-screen instructions to download and install the latest compatible version of Flash Player.

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