FREE GROUND SHIPPING ON ORDERS OVER $50. Expires 05/31/2012 at 11:59 PM EST.
Order pricing will be calculated at the sole discretion of VTech at time of check out. Offer does not include tax or shipping. This Offer is valid only on current stock at www.vtechkids.com. Offer is valid and available only in the 48 contiguous states plus the District of Columbia. Please note that VTech shall not ship the product to any P.O. Box, APO, or FPO addresses. Any disputes resulting from this Offer shall be subject to the final and conclusive determination of VTECH.


Shipping and handling charges are calculated at checkout, and are based on the total weight of your order. Charges are calculated using the following chart:

Order Weight (Pounds) Ground 2-Day (Air)
Under 1lb $4.49 $9.49
1 - 4.99 lbs $6.95 $10.49
5 - 14.99 lbs $8.95 $16.49
15 - 29.99 lbs $10.95 $24.95
30+ lbs $10.95 $29.95

Order Processing:

Orders are processed in real time and are not available for changes or cancellation. Orders received by 1:30 pm PST on standard business days will be shipped the same day. Orders received after 1:30 pm PST, or on weekends and holidays, will be shipped the next business day (Monday through Friday). Please provide a complete and accurate street address to insure prompt delivery.

Standard Ground Delivery:

Your order will be shipped via common ground carrier, unless expedited service is chosen. Orders will typically arrive within 5 - 7 business days.

Please note that while most ground orders are shipped via UPS, some orders may ship via USPS depending on your location and order details.

**Once the order has shipped, orders become the property of the carrier and VTech is no longer liable for shipping delays or lost packages. Please wait 24-48 hours to begin tracking your items.**

Express Delivery:

Shipments can be sent via UPS 2-Day Air Delivery, per chart above. Please note UPS will NOT deliver on Saturdays.

Alaska & Hawaii:

Please note there is a $10 surcharge for shipping to Alaska or Hawaii. This surcharge is still applicable even on orders that qualify for free ground shipping.

Delivery Delays:

VTech and UPS cannot be held responsible for delays in delivery due to inclement weather, natural disasters, or other situations beyond our control.

Foreign Orders:

VTech is unable to ship outside the 50 United States at this time. Please note, VTech will not ship to PO Boxes, Canada, or Puerto Rico.

Applicable to Back Order products only:

Product descriptions are for reference only. Features, specifications, availability and delivery of "Back Order" products are subject to change without notice.

Coupons, promotions, rebates and other discounts are not applicable to "Back Order" products. "Back Order" purchase cannot be combined with standard purchase in a single transaction.